★★★★★ on Google · Serving Anchorage, Eagle River, Girdwood & Wasilla
There are two ways to remove an ice dam. One is mechanical — hammers, chisels, ice picks, roof shovels. It's fast and cheap, and every strike risks cracking shingles that are already brittle from the cold. The damage usually doesn't show until spring, as leaks.
The other is steam: hot, low-pressure vapor that melts through the ice and releases it from the roof surface without touching the shingles. It takes real equipment — a commercial steamer, not a pressure washer — and someone trained to use it. A pressure washer forced into this job drives water under your shingles at high pressure, and it can destroy the shingles themselves — stripping off the protective granules and even cutting through the shingle layers. Steam doesn't.
We run genuine Arctic Steamer units built by American Pressure, and ice dam removal is a trained, procedure-driven service for our crew — not a side job with borrowed gear.
Want to understand why the dam formed in the first place? How ice dams work →
Tell us what you're seeing — active leak, ice over an entry, dammed eaves. Active water intrusion goes to the front of the line.
Before any ice moves, we set up so that released ice and meltwater go where they should — not onto decks, vents, plants, or walkways. Our crew works to a written set of jobsite protection rules on every steaming job.
The steam cuts drainage paths through the dam so trapped water can escape immediately, then works the ice off the roof in sections.
A roof can't drain through frozen gutters and downspouts — we steam those clear too, so the water leaving your roof has somewhere to go.
Before we leave, you'll know why your roof built the dam — and what it would take to not see us next month.
Steaming solves the emergency — it doesn't change the roof that created it. The same heat loss and the same drainage paths will build the same dam next cold snap.
If your roof dams once, it will dam again. The permanent fix is a heat cable system designed to your roof's drainage: self-regulating cable that keeps channels open all winter, automatically, so water never gets trapped behind ice in the first place. Many of our steaming calls become installs — often the same season, sometimes the same week. If ice is already on the roof when you decide, we steam it off and install the system in one coordinated job.
"I've tried everything. If you've got a real problem, this is the only way to go." — Homeowner, South Addition, Anchorage — after years of hardware-store fixes, now on a full AHC system
Our customers don't call us about "moisture management." They call us about this:
"I was having huge icicles that would come down. I thought they would impale me — they were just all over."— South Addition homeowner
"Our front door wouldn't open — just from the weight of it all."— Anchorage couple
"Horrendous icicles that were pretty dangerous for people to be walking under to get to the entryways."— Elena, HOA board member
Falling ice over entryways, blocked exits, ice bridges on walkways, water in the ceiling — these are safety problems, not cosmetic ones. If any of this is happening at your home or property, don't wait for spring.
📞 Call (907) 416-5802Call and tell us what's happening — active water intrusion gets prioritized ahead of everything else on the schedule. We run two steamer units, which means two crews' worth of emergency capacity in the same week.
Steam removal is specifically the method that doesn't. No striking, no prying, no pressure-washing — the steam melts the bond between ice and roof and the ice comes off without force. It's the reason we invested in commercial steaming equipment instead of hand tools.
Please don't — falling ice and ladders on ice are how people get seriously hurt, and pulling icicles can bring the dam, the gutter, or you down with them. If ice is threatening an entryway right now, keep people away from it and call.
Policies vary — many cover interior water damage from ice dams but treat the removal itself differently. Check with your carrier; we provide documentation of the condition and the work for your claim either way.
After removal alone — very likely, yes. The dam is a symptom of how your roof loses heat and drains water; steaming doesn't change either. A heat cable system does. We'll show you exactly what that would look like for your roof, no pressure.
Yes — multi-building properties, entryway ice, and walkway hazards are a big part of our winter work. See our commercial work.
Two Arctic Steamer units · trained crew · roof-safe steam removal · Anchorage, Eagle River, Girdwood & Wasilla